Shipping policy
Shipping Policy
Order Processing:
- All orders are processed within 1-2 business days. Orders placed after 5 PM will be processed the following business day.
- Please note that we do not process or ship orders on weekends or holidays.
Shipping Times:
- Shipping typically takes 7-9 business days, depending on your location.
- Due to the nature of our dropshipping model, shipping times may vary slightly based on the supplier’s location.
- Once your order is shipped, we will send you a confirmation email with tracking details.
Shipping Rates:
- We offer free standard shipping on all orders.
- Expedited shipping options may be available at an additional cost during checkout, depending on your location.
International Shipping:
- We ship globally! However, shipping times may vary significantly depending on the country and local customs processing times.
- Customers are responsible for any customs duties or taxes applicable in their country.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order through our tracking page or the carrier's website.
Lost or Delayed Shipments:
- If your order has not arrived within the estimated delivery time, please contact our support team at support@modestera.com.
- While we are not responsible for delays caused by customs or the shipping carrier, we will do our best to assist you in locating your order.
Contact Us:
If you have any questions about your order, please feel free to reach out to us at support@modestera.com